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Business Community Information

If you need assistance in your business, we have collated a list of business resources available to you.

If you still are unable to find what you need, please call us to assist you further.

Central City Business Association 

These are difficult times but we want you to know we are here to support you and your business. We have collated the latest information below so it is at your fingertips, but please do not hesitate to call us should you require someone to talk to. 

Manager: Paul Lonsdale

Ph: 021 2233 963


Coronavirus (COVID-19) 

All you need to know


Social distancing has created a new awareness around sanitised environments and their importance in maintaining wellness in the community.

“Brand hygiene” will take on a new meaning as businesses respond with stringent sanitising and hygiene practices as a way to build customer confidence.

You may need to consider adjusting your hours to allow staff more time to clean, disinfect, and potentially adding special hours for vulnerable shoppers.


Store layouts should consider limiting the number of touch-points a person has and clearly messaging navigation and circulation within your business

  • Protect your employees and customers: Knowing a business cares about its employees demonstrates the stores value of people, and customers will take note.
  • Get training right: Remember that people are coming just coming back, some with heightened emotions. Empathy and service will be critical at this time, and training employees to be supportive of their customer’s emotional well-being will determine how a customer remembers their experience with your business. 
  • Change your cleaning policy: Add cleaning to your health and safety regime and assign employees cleaning tasks to take place frequently during store hours. This is a good way to rebuild trust with customers as you show them that you’re taking their health seriously. 
  • Deploy distance separation: Some companies are helping customers keep a safe and appropriate distance from one another and have placed restrictions on crowds or the number of people within their stores at any given time. 


Think about how you can allow your customers seamless, touch-free movement throughout your business. 

  • Enable contactless transactions: Leverage chip and pin cards or contactless payment technology.
  • Touchless Toilets: Sensor taps, soap dispensers, and hand dryers. 


Employer COVID-19 wage subsidy and leave payment information sheet - CLICK HERE

Information on the: Wage subsidy and Leave Payment available to support employers affected by COVID-19. Check out employer support - CLICK HERE

The COVID-19 Wage Subsidy and Leave Payment Application Form - CLICK HERE

Information on the: Mortgage holiday and business finance support schemes to cushion COVID impacts - Click HERE

Ministry of Business, Innovation & Employment (MBIE) - CLICK HERE

Work Safe Aotearoa - CLICH HERE

Who To Call

Christchurch City Council 

Parking Enforcement - 03 941 9741    

Call Centre - 03 941 8999


Emergency - 111 

Non Emergency - 105

Christchurch Events

Find out what’s on in Christchurch, from free events to art exhibitions, festivals to live comedy, you’ll find it all HERE 

Major Events

Christchurch plays host to several major events each year. From regular arts, theatre, film and cultural festivals to international music acts and major sporting showdowns, there's always a reason to visit! CLICK HERE

Our Business Partners


ChristchurchNZ is the city’s sustainable economic development and city profile agency.  Their purpose is to stimulate sustainable economic growth for a more prosperous Christchurch. They work to a mission of igniting bold ambition for our city. We have signed a partnership agreement with ChristchurchNZ to help us deliver more for our members. 

To find out more CLICK HERE

Development Christchurch Limited 

Development Christchurch Limited (DCL) was established to contribute to the regeneration and redevelopment of Christchurch, New Zealand.  We also have their Chief Executive as an invited guest on our board. 

To find out more CLICK HERE

Canterbury Employers Chambers of Commerce

The Chamber is one of our strategic partners and was instrumental in the establishment of our organisation. Through their expert advice and business solutions, they can help you become more productive, more profitable and more competitive. To find out more CLICK HERE

Hospitality NZ

Over 23% of our members are Central City Hospitality operators so we work closely with the local representatives of Hospitality NZ. Together we have a stronger voice to ensure our concerns clearly heard. 

To find out more about Hospitality NZ CLICK HERE


MBIE plays a central role in shaping and delivering a strong New Zealand economy. To find out how they can help you CLICK HERE to view their extensive resources available for your business. 

Mental Health Support

Mental Health is a growing issue and often people just do not know who to call for help. Below are some of the organisations you can call to find help.

1. Canterbury District Health Board - CLICK HERE

2. Mental Health Education and Resource Centre - LGBTQ+ Support

3. Mental Health Foundation - CLICK HERE